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Being in the manufacturing sector means that you'll definitely need a CRM tool to streamline operations and enhance customer engagement. Did you know that monday CRM for manufacturing is one such platform to boost sales and grow your business?
According to Statista, the manufacturing industry might have a value of USD 13.8 trillion by the end of 2025. Between this year and 2029, it'll also witness a 1.42% CAGR.
The right CRM can indeed help your firm get new clients, manage growth, enhance product quality, and meet every sales target. In this blog post, we'll discuss the reasons to choose monday CRM for manufacturing.
Understanding Manufacturing CRM: The Benefits of Using monday
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The CRM software market revenue might reach USD 98.84 billion by the end of 2025. Last year, it was projected to be USD 48 billion. This jump proves that every industry uses a CRM now.
For example, CRM for manufacturing helps optimise sales processes, centralise customer data, track integrations, and boost customer relationships. It also helps you keep an eye out for orders, production data, inventory, project status and more.
According to Forbes, you should choose a CRM based on its customisations, flexibility, and integrations. Thankfully, monday CRM for manufacturing offers all of that.
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The Benefits of monday CRM for Manufacturing
Take a look at the benefits of using this tool:
Sales Performance: Centralises customer interactions and information in one repository, making it easy to identify customers, close deals, retain leads, and upsell.
Supply Chain Visibility: You can get insights into inventory management, operations, distribution chains, and order processing, helping you manage production chains and raw material supply.
Customer Satisfaction: monday CRM for manufacturing provides a 360-degree view into customer interactions, giving you an idea about their preferences to improve service, loyalty, and engagement.
Sales Productivity: This tool can automate repetitive tasks to help your team focus on high-value activities and increase productivity. Examples include data entry, reporting, follow-ups, and more.
Operational Efficiency: You'll have access to better data, leads, and pipeline management, leading to reduced duplication, better sales pipeline visibility, cross-functional collaboration, and access to the right customer data.
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monday CRM can also track quality issues to help you address production-related bottlenecks efficiently. As a result, you can reduce defective products from your inventory.
It will help you predict demand based on past metrics, reports, and analytics. That way, you can determine what the future of sales in marketing can look like for inventory management or production planning.
To know more about monday CRM for manufacturing, reach out to a certified consultant at Fruition. We'll help you understand the intricacies of third-party integrations, automations, customisations, and more.
Why Choose monday CRM for Manufacturing?
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A blog post by Appinventiv states that 42% of businesses invest in a CRM to improve upselling and cross-selling abilities. Similarly, 32% want to improve customer retention, and 33% aim to improve client satisfaction.
In the manufacturing sector, teams face challenges in adopting the right tool for hybrid collaboration and team cohesion. They might also be unaware of the unique CRM integrations and workflow automation options offered by monday.com.
Why Should You Choose monday CRM for Manufacturing?
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When customised to meet manufacturing needs, monday CRM can help enhance team-client collaboration and streamline production workflows. Manufacturers can efficiently optimise schedules, drive business growth, and automate sales processes within this centralised system.
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Here are the reasons manufacturing teams should choose monday CRM:
You can customise the platform to meet unique manufacturing or production management workflows, sales pipelines, etc. Example: Manage contacts of clients or contractors, add multiple columns to track project stages, and more.
Display production management data or manufacturing information on intuitive dashboards. Example: Production schedules, inventory levels, and sales performance.
Streamline repetitive processes to save time. Example: Automatic lead assignment to team members, setting reminders, getting notified about emails, etc.
Using over 200 integrations to streamline the sales process on a single platform. Example: Integration with Slack as a communication tool, Gmail for email updates, and more.
Does this seem overwhelming?
Thankfully, you can get assistance from a monday expert to understand the industry-leading features of this software. We know that every manufacturing company needs a highly intuitive, visual, and customisable CRM platform.
That's why we'll perform a needs assessment to analyse the system integration scope for the monday CRM's solution design. Beyond that, our team will take care of change management by taking into account the efficiency impact before implementation.
monday CRM for Manufacturing: How Can Fruition Help?
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To customise the monday CRM platform for manufacturing needs, you'll get assistance from our Fruition team. There are various ways to go about it, but we'll choose the route best suited to your unique production management requirements.
Here's what we can work on:
Boards, Columns, and Templates
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We'll set up boards to manage every stage of the production process. This monday feature will help you:
Track inventory and stock levels.
Organise order information.
Schedule tasks.
Implement quality assurance workflows.
Customise fields for relevant data.
Our team of expert monday consultants will create columns based on your needs. Examples include status columns for project priority and progress, numbers columns to determine the budget for each item, and more.
You can also get the best out of customisable templates on the monday CRM product for manufacturing to manage orders, projects, etc.
Automations and Integrations
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We can seamlessly integrate the monday CRM for manufacturing with:
ERP systems
Accounting software
Email platforms
MES software ecosystem
On the other hand, monday Sales CRM helps reduce manual tasks through no-code and intelligent process automation.
For example, we will create automation for you to get automatic contact creation from emails to improve efficiency. Create custom automations with our help to trigger the creation of items on a subsequent board stage once the prior stage is complete.
You can even use this across multiple boards to streamline production processes, ensuring sequential job completion. Based on that, we'll show you how to generate custom analytics and insightful reports with the manufacturing metrics.
Collaboration and Optimisation
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Once the board is created, we can help you maximise efficiency with smart resource distribution across various production lines. It'll assist you with managing vendor relationships or supplier coordination after tracking material delivery.
monday CRM for manufacturing has an intuitive interface that enables quick team adoption due to the user-friendly design. We can optimise it even further to meet your team's expertise and demands.
Apart from this, the CRM system monday offers a real-time communication feature to keep your stakeholders connected during production cycles. Moreover, we'll tailor the visual dashboards to monitor KPIs throughout the production management process.
FAQs
Why should you use monday CRM for manufacturing?
monday CRM is an ideal tool for manufacturing companies to boost sales and streamline workflows. The customisations offered ensure you get industry-specific functions and unique automation capabilities. Using monday Sales CRM, you can improve supply chain visibility, increase forecasting accuracy, enhance product quality, etc. Your team can eventually streamline marketing, sales, lead management, and more.
Can monday Sales CRM be used as a production management CRM?
Yes, your teams can use monday CRM for manufacturing with the right customisations. To get the best results, feel free to reach out to a monday consultant like Fruition. We'll help tailor the CRM system monday to meet your reporting, process automation, and supply chain management needs. Our team will use the best tactics based on business process audits to create a platform that boosts collaboration and customer satisfaction.
Who will use the CRM system monday.com for manufacturing?
Teams working in various departments in any production management company will use monday CRM for manufacturing. For example, the sales team will use it to gather customer information and streamline collaboration. Similarly, the marketing team will use monday Sales CRM to run campaigns. Other departments include production and customer support. They'll use the product to enhance customer journeys and streamline operations for the manufacturing process.
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